New Client Process
Filling Out Our Form
Calling a therapist can be an incredibly difficult decision, so we try to make the process as easy as possible. We recommend you fill out the form accessible via the link below. This form will automatically be sent to our clinicial director, Hayley Whitman, and she will get back to you within 24 hours in order to connect you with the therapist you are requesting.
Choosing a Therapist
We invite you to take a look at all of our profiles; we are big believers in goodness of fit. You should feel comfortable with your therapist’s style and personality for counseling to be successful. When you fill out the form, please note what time of day and which weekdays work best for you. If we cannot accommodate your request for a therapist, our clinical director Hayley will call you and see if a different therapist at our practice might work better or if you would be better served by an outside referral. We network with therapists in our area, and we will find the right fit for you.
Confidential from the Beginning
When you fill out the paperwork, the few sentences you write about what brings you to therapy allows us a little snapshot into your life. We appreciate the information you share about depression, anxiety, trauma, or relationship problems is very delicate, and we take your confidentiality seriously from the very beginning. We only share what you have written with our clinical director and the therapist you will be seeing.
Telehealth and In-person Counseling
One of the few good things about the pandemic year is that therapy became accessible to more people through telehealth. We will continue to provide online, face-to-face video therapy as an option even after the pandemic is over in order to better serve busy people, parents with small children, people with disabilities, and anyone else who might prefer to do therapy in their own home.
All of our therapists are currently seeing clients in person and we also offer telehealth as an option. We are complying with all CDC recommendations for masks, space, and sanitation.
Scheduling
During your consultation phone call with your therapist, you will also schedule your initial intake appointment. You can always schedule with us by email if you would prefer not to speak on thetelephone or would rather opt out of the consultation call. Once your first appointment is scheduled, you will receive a welcome email from Therapyportal to complete all the paperwork electronically, no need to print anything out.
How To Get Started
- Email our clinical director, Hayley Whitman, at hayley@healinglegacycounseling.com
- Your name.
- What brings you into counseling? Eg. anxious thoughts getting worse,
relationship and communication issues. Feel free to write a few sentences to your comfort level. - The name of the therapist you would like to work with.
- Whether you would prefer in person or telehealth. We will continue to offer telehealth as an option for convenience and greater accessibility to therapy
- Contact your insurance for verification of benefits.
- Is Healing Legacy Counseling in network for me?
- What is my in network or out of network deductible?
- What is my copay for an in network outpatient, mental health office visit?
- If out of network, what is my percentage of reimbursement per session? (I almost think creating like a tree of if then might be good)
- Sometimes the therapist you would like to work with might not fit your schedule. We will help you find the right fit. Sometimes one of our other therapists might work well with you or we will refer you to a different practice. Goodness of fit is very important, and we want what’s right for you.
- 15 minute consultation phone call with the therapist you might be working with
- Schedule with that therapist over the phone
- You will receive an email with the time and date of your appointment and either a link for telehealth (if you will be an online client) or you will receive our address.
Schedule an appointment today!